FAQ
Can we work together remotely?
Is lab testing necessary for the program?
How much do lab fees cost?
Do you offer a family discount?
How long does it take to heal?
Can we continue working together when the program is over?
Regardless of what you choose, you have lifetime access to our interactive online Feel Good Functional Medicine Community with many other heart-centered health-seekers, as well as our talks and workshops.
What do I need to know before my first appointment?
2. If you cannot fill out the intake forms online, no problem! You may print them out, fill them in and mail or bring them by the clinic two business days prior to your visit.
3. Additional paper work to include: insurance information, HIPAA privacy form, release of information with any family members (if desired), preferred mode of contact, and medical record request form (if necessary).
4. It is preferred if you can send any pertinent lab or imaging studies which have been done within the past several years before your visit so these may be reviewed.
5. If possible, please email a picture of yourself that we may use in your medical record.
6. Please keep a food diary for three days before your initial appointment.
What should I expect for my first appointment?
Please bring your insurance card and another form of identification with you (driver’s license is suitable).
Please bring a bag with all of your supplements and medications you are currently taking.
No labs are necessary prior to your first visit. No fasting is required prior to your first visit.
Lab work ordered on the first visit will be based on your symptoms and what seems the most appropriate starting point. Generally speaking, our clients are all evaluated with a questionnaire and a vision test for chronic inflammatory response syndrome (CIRS) or mold illness. Many times, we find this leads to blood work which will be ordered on the first visit. Other tests we commonly order include complete stool testing and a nutritional evaluation. Labs to evaluate for CIRS (which includes the diagnosis of mold illness, post-Lyme syndrome, chronic fatigue syndrome, among others) are often covered by insurance. You will also have the opportunity for direct lab pricing, if not billing insurance.
Can I use my health insurance at the clinic?
Pre-authorization: What is it and when do I need it?
A pre-authorization is a decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary. Sometimes called prior authorization, prior approval or pre-certification. Your health insurance or plan may require pre-authorization for certain services before you receive them, except in an emergency. Pre-authorization isn’t a promise your health insurance or plan will cover the cost.
For medications: First, your pharmacy will contact whoever prescribed the medication. They will let the physician know the insurance company required a pre-authorization. At this point, you can fill your prescription and pay the full price, or you can wait. Next, the physician (or his or her staff) will contact the insurance company.
Please contact your insurance company about any questions you have if a service, procedure, or medication needs a pre-authorization. If your insurance confirms it is needed, please contact the ordering physician to complete the pre-authorization.
Medicare and Medicaid
We are not providers for Medicare or Medicaid (we have “opted out”), so they may not be billed for any of our services.
Conventional lab work (which often includes labs to evaluate for CIRS) and referrals are generally covered by these plans.
The exception to this is Medicare HMOs, sometimes these plans require in-network physicians to order testing.
For those in a Medicare HMO, we will provide communication with your physician to request the ordering of labs which will help identify root cause of your symptoms.
When will I get my lab results and how can I view them?
Kit testing can take up to 4-6 weeks to result, depending on the laboratory ordered. Simple blood draws have a quicker turnaround time.
Clients in one of our programs will receive a link to a video interpretation of labs.
If you have not received results of blood work drawn at a lab (not part of a “box kit”) within 2 weeks, please email us: clinic@feelgoodfuntionalmed.com
If you have not received results from a “box kit” lab (mailed off) within 6 weeks after mailing, email us: clinic@feelgoodfuntionalmed.com
We will report any critical lab work to you immediately.
Why is that some lab work does not show up in my patient portal?
How do I get into my patient portal?
Can I purchase supplements at Feel Good Functional Medicine?
Our supply changes from day to day, but we try to maintain the commonly used items.